FREQUENTLY ASKED QUESTIONS
WHEN WILL THE NEW WEBSITE BE FINISHED?
This website is a work in progress at the moment and there’s an ongoing process in place whereby content from the old site is being reformatted for use here, but it’s a slow process and is likely to take some time…
WHEN'S THE NEXT ERASURE RELEASE?
Erasure released ‘The Violet Flame’ in September 2014. As soon as we have any news on a new album we’ll announce it in the LATEST NEWS section and via our EMAIL NEWSLETTER.
WHEN'S THE NEXT ERASURE TOUR?
The band are not on the road at the moment and there are no shows scheduled. As soon as we have any official news about any Erasure performances we’ll announce it via our EMAIL NEWSLETTER.

However ANDY BELL does quite a few solo and DJ appearances outside Erasure, and VINCE CLARKE has also started doing DJ performances recently, so it’s worth checking out their websites for news on solo appearances.

I'VE SEEN SOME NEWS ELSEWHERE THAT'S NOT ON THIS SITE...
We won’t post any news on this website until it has been confirmed to us by Erasure and their management. Sometimes news about the band does appear elsewhere first, that’s the nature of the internet, but if it’s not on this website then you shouldn’t take it as confirmed!
IS IT REALLY ANDY AND VINCE ON FACEBOOK AND TWITTER?
Andy is on Twitter, and his account is actually operated by him – although the EIS sometimes uses it to post news messages – and Tweets fairly frequently. Vince is no longer on Twitter. Both also have official Facebook pages which they can log into and post on if they want, but those pages are generally updated by the EIS and not by Andy or Vince themselves.

ANDY BELL
TWITTER | FACEBOOK

VINCE CLARKE
FACEBOOK

HOW CAN I BE THE FIRST TO GET ERASURE NEWS?
By signing up for the free Erasure Information Service newsletter which you can do on the NEWSLETTER page…
HOW CAN I CONTACT THE BAND?
Get in touch via the CONTACT page and if appropriate we can forward your message to Erasure’s management for you.
HOW CAN I MEET THE BAND?
This isn’t something we can arrange, however both Vince and Andy are usually happy to meet people after shows for pictures and autographs.

That said, we do sometimes run competitions to win meet and greet opportunities with the band but you’ll need to be signed up for the EMAIL NEWSLETTER to hear about those…

HOW CAN I GET AN AUTOGRAPH?
We get so many requests for autographs that this isn’t something we can arrange, however both Vince and Andy are usually happy to meet people after shows to sign things.

We do sometimes run competitions to win signed items but you’ll need to be signed up for the EMAIL NEWSLETTER to hear about those…

WILL THE BAND DEDICATE A SONG TO ME AT A CONCERT?
Sorry, but we get too many requests like this to be able to make them happen…
CAN I BOOK ERASURE FOR A CONCERT?
Get in touch via the CONTACT page and if appropriate we will put you in touch with the booking agent for your part of the world or forward your message to Erasure’s management for you.
I WOULD LIKE TO REQUEST AN INTERVIEW OR PHOTOPASS...
We don’t deal with media requests via the website, instead they need to be directed to Erasure’s record label, Mute.
I'M NOT RECEIVING THE EMAIL NEWSLETTER...
When there’s lots going on with the band there’s generally an email newsletter every week, and even when it’s quiet it’s unusual for us to go for more than two or three weeks without sending anything out.

With that in mind if you think you’re not receiving newsletters then it may be that the junk/spam settings on your email account have changed and our emails are going into your junk folder or are being rejected by your host. Check your setting and check with your ISP that they haven’t made any changes at their end.

If our emails are bounced back to us several times in a row (this can happen if your email account is inactive for a while or is too full to allow new messages to be received) then you will be unsubscribed automatically and you might need to reactivate your account by going to the EMAIL NEWSLETTER page and signing up again.

If you’ve tried all these options and you’re still having problems then please CONTACT US and we’ll try to help…

I WANT TO GET IN TOUCH BY POST...
You can contact us by post at Erasure Information Service, Mute, 1 Albion Place, London, W6 0QT
I HAVE A QUESTION ABOUT THE SHOP...
The Erasure shop is run for us by LEXER MUSIC and it’s them you need to contact with any shop related queries.
I HAVE ANOTHER QUESTION...
Get in touch via the CONTACT page and we’ll do our best to help! We do get a lot of email though, so please be patient if it takes a few days to get back you you.